4 reasons why South Africa is a top destination for BPO call centres

2023-04-20T06:57:26+00:00April 19th, 2023|Categories: Blog|

South Africa was recently announced as the winner of the National Outsourcing Associations Off-shoring Destination of the Year award. Within South Africa, Cape Town is the leading city for BPO investment and has attracted some top international companies with big brands. The growth in the industry is indicative in how the number of agents has [...]

4 Tips to ace that Interview

2023-04-20T07:29:29+00:00August 19th, 2021|Categories: Blog|

Ok, so you have been shortlisted and have been invited for an interview. Now what? Read our tips to make sure you are 100% prepared. Sleep Sleeping well the night before your interview and leading up to it, is vitally important. Lack of sleep is known to cause problems with concentration, attention and problem solving [...]

8 tips for your first day at a new company

2023-04-20T07:26:03+00:00May 19th, 2021|Categories: Blog|

So, you’ve finally landed that new job you’ve been eyeing at a new firm. Congrats! These tips will help you navigate your first day – don’t forget to brush up on your office etiquette.The day before:1. Check the route to your office in rush hour – being late on your first day is the worst start [...]

5 ways to make your CV stand out

2023-04-20T07:26:36+00:00April 19th, 2020|Categories: Blog|

Keep it simple From a recruiter point of view, there is nothing worse than receiving a CV that has too much information and jumbled up that makes it difficult to understand. It is essential that your CV is drawn up in a way that makes it easy for the reader to quickly scan through it [...]

5 easy steps to update your resume

2023-04-20T07:23:06+00:00April 19th, 2020|Categories: Blog|

Updating your CV can be a daunting task. Many people don’t necessarily know where to start. We have compiled a list of five easy, yet essential steps to update your resume. 1. Polish your resume – Ensure your background, experience and education history is all up to date. Double check for grammar and spelling errors, [...]

8 top tips for settling into a call centre environment

2023-04-20T07:32:10+00:00April 19th, 2019|Categories: Blog|

The call centre industry in South Africa is booming and where previous call centre experience was a requirement for most vacancies, many companies are now employing individuals with retail or hospitality experience. Planning on making a career move? These easy tips should help with the transition. 1. Most roles include some form of multi-tasking, including assisting [...]

4 Tips to ace your telephonic Interview

2023-04-20T07:36:11+00:00April 19th, 2019|Categories: Blog|

Telephonic interviews are vitally important and are often a first hurdle a job seeker must overcome in order to progress to the next phase of a recruitment drive. This leads me directly to my first tip: 1. Don’t underestimate the importance of a Telephonic Interview Many people have a nonchalant approach to telephonic interviews, viewing [...]

Salary deductions explained

2023-04-20T07:22:14+00:00April 19th, 2016|Categories: Blog|

So you have finally completed your studies, and will be starting your new job soon. First of all, congratulations! In terms of salary there are some prerequisite deductions. Here’s what you need to know: UIF – The employer is legally required to deduct unemployment insurance, of 1% from your salary. This is paid into an [...]

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